Hosted Voice – PBX Restart Required

Please be advised, our Proactive Monitoring has identified preventative actions that can be taken to avoid potential future service issues, and as a result, we will briefly be restarting PBX 175.158.104.20 Preventative Maintenance Notification Maintenance Description...

Planned Outage : Hosted Voice

Planned Outage   Outage Report:   Planned Outage Description:   Planned Outage – ConnectYou PBX Severity:   High Outage Start:   25/11/17 22:00 EDST Outage End:   25/11/17 22:30 EDST Worst End:   25/11/17 23:00 EDST Impacted Functions:   ConnectYou Outage...

Newcastle 500 Disruption Declaration

CUSTOMER SERVICE ADVICE FROM TELSTRA Newcastle 500 impacts service in and around the Newcastle area of New South Wales. Telstra is working to manage the significant impact to Telstra service delivery due to the Newcastle 500 motoring event, in and around the Newcastle...

Server RAM Upgrade – Planned Outage

Please be advised that the following Linux servers will be undergoing maintenance as per the schedule and reason mentioned below. Reason : RAM needs to be upgraded to 32GB. Maintenance Window : Server Duration Start Time (IST) Start Time (GMT) Start Time (AEST)...

Pay By Phone Outage

Outage Details: The Pay-By-Phone IVR is currently offline, where customers are being advised that their account number is incorrect. This is being investigated by our Systems team and we will keep you across any...